I didn’t set out to create a podcast. All I really planned on doing, at the start, was gathering information and having some ...Read more
Strategic roadmapping and planning meetings are often missing a crucial element: They don\'t include the voice of the customer.\n
The ...Read more
If you're building a new SaaS product, finding beta testers is essential. This guide walks you through finding beta testers for your product.<... Read more
We’re releasing the biggest visual change to Canny ever. Here's what's new, and why we slow-released 2.0 and listened to user feedback.
If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here's how to make ...Read more
Our top articles of 2020 on customer feedback, roadmapping, startup behind-the-scenes, and lessons learned while bootstrapping SaaS.
The post Best of 2020: Our top ...Read more
A solid referral marketing program is more than just asking users to say nice things about your product. Here's how to ask for referrals ...Read more
There are plenty of reasons why a customer might stop using your product or service. Fortunately, for each reason, there's also a win-back strategy. Read more